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Welcome to Reformer Supply! We are an Authorized Dealer for Pilates Machines!
Welcome to Reformer Supply! We are an Authorized Dealer for Pilates Machines!

Privacy policy

Privacy Policy

Last updated: May 18, 2026

This Privacy Policy describes how Reformer Supply, operated by Polaris Store LLC ("Reformer Supply", "we", "us", or "our"), collects, uses, and discloses your personal information when you visit or make a purchase from www.reformersupply.com (the “Site”), use our services, or otherwise communicate with us regarding the Site and our products (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment confirmation information
  • Account login information
  • Customer support communications

We may also automatically collect certain information about your device and interaction with our website, including:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Website interaction information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases and shipments
  • Improve website functionality and customer experience
  • Prevent fraudulent or unauthorized transactions
  • Comply with legal obligations
  • Send marketing communications when permitted by law

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your shopping experience.

Cookies may also be used by Shopify and third-party service providers for analytics, advertising, and website performance purposes.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Third-Party Services

We may share information with trusted third-party providers who assist with:

  • Payment processing
  • Shipping and fulfillment
  • Website hosting
  • Analytics
  • Marketing and advertising
  • Customer support

These providers only receive information necessary to perform their services.

Data Security

We take reasonable precautions and follow industry-standard practices to help protect your personal information. However, no method of electronic transmission or storage is completely secure.

Customer Rights

Depending on your location, you may have rights related to your personal information, including:

  • Accessing your data
  • Correcting inaccurate information
  • Requesting deletion of personal data
  • Opting out of certain marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.

Contact Information

Reformer Supply (Operated by Polaris Store LLC)

4810 SW 57th Terrace
Davie, FL 33314
United States

Phone: +1 800-656-2860
Email: support@reformersupply.com
Website: www.reformersupply.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM EST